What Our Customers Are Saying
Google Reviews
Tricia Michelson Desert Reflections Realty
20:01 14 Sep 19
Extremely delighted with the quality of work and attention to detail that Rob and his team had during my complete heating and cooling replacement. I am a better educated homeowner as a result and the final product is awesome! Looking forward to knowing these guys for a long time.
YCHipHop1
03:19 06 Sep 19
We’ve worked with this company a couple times, and they’ve been great every time. We were exceptionally happy with our service tech, Sean. He was wonderful! He showed up early (which was great for us), he was very professional and kind, and he did awesome work. Highly recommend!
George Moshen
17:25 31 Aug 19
This is the ultimate quality and service company. The owner, Rob, is a hands on gem. Recently, our newly installed Trane unit was not cooling the house on the hottest day of the summer. Rob himself came, on the run, and took apart the outside compressor, found a leak in the line and brazed it beautifully while also personally cleaning out the whole unit. He has every tool and diagnostic item in his meticulously neat van and he's a pro at every aspect of his business. Also, he's a great guy! Super company!!!
Zeldin Adventures
03:52 26 Aug 19
I had Rob from Comfort Pro at my house to figure out why the newly installed packaged unit (installed by another company) was not cooling two of the rooms. He spent a good amount of time in my attic looking at everything. Came down photos and lots of ideas to fix it. He also pointed out a couple of code violations with the installed system. Comfort Pro will now be the only company we use. Thanks, Rob!!
Laraine Herring
03:00 01 Aug 19
Rob and his team are excellent. Their communication is out of this world--very responsible, responsive, and professional. They are an ethical company and they go above and beyond for their customers. I feel very fortunate to have worked with them. I love the mini-splits they installed for me, and I would not hesitate to use them again or recommend them to anyone.
Tanya Denny
17:56 26 Jun 19
Great customer service, very professional and polite! We have had Sean out for service calls, he is excellent. Martin and Colton came out to install new coils on our unit, these young men are very polite and professional. Rob the owner came out as well and the three of them worked late into the evening to fine a leak and did not leave until it was working properly. This company is top notch and very honest! They also took care of my daughters air conditioning problem right away, they got to her in a timely manner. I highly recommend them to everyone!
Jeanie
14:14 08 Jun 19
Our technician Sean was so knowledgeable and professional and competent. Larry at the office was so informative and helpful. Most professional company we have experienced in a long time, possibly ever.
Peter Tyson
04:17 11 May 19
We retained Comfort Pros to replace a 29-year-old furnace and add air conditioning to our cabin in Highland Pines. We selected Comfort after discussing our situation with Rob, the owner, despite their bid not being the lowest. We were impressed first with Rob and his thoroughness, then with his son, Martin, and his colleague, Colten, who performed the installation. They worked very hard and long and overcame some equipment distributor issues to get the job done in fine fashion. We were so impressed that we decided to have Comfort also replace an aged water heater in the home. We highly recommend their services.
Mary Lou Wills
23:20 13 Apr 19
When our furnace stopped suddenly, Comfort Pro came out quickly. They are pleasant and friendly to work with and got the job done.
Warren Assmann
05:23 05 Apr 19
Very timely and extremely knowledgeable !! Would highly recommend their services.
Toy Andrews
17:40 21 Mar 19
They slowed down and walked me through each step to fix my system. Their detail and integrity to fix the system was marvelous.
Marjory Rau
13:19 19 Mar 19
The technicians at Comfort Pro are excellent! Very friendly yet professional, recommended quality products at a good price, and completed work in a timely manner. We felt that they were concerned with our safety as well as comfort and their communication was excellent. We will use their services when needed in the future, and cannot recommend this family-owned company highly enough. Thank you, Comfort Pro!
david payne
13:32 10 Jan 19
Excellent communication during and a follow up call after completion to check on satisfaction...
Kathryn Crew
22:10 19 Nov 18
I am now a customer for life. Rob could write the text on heating and cooling ... and he smiles easily. Now my home is warm - as is my gratitude.
Randy Waterman
04:48 26 Oct 18
Sean was extremely professional, personable, and knowledgeable during today's service call. Before leaving, He gave thorough status reports on each of my two furnaces and did not apply any pressure to up-sell additional products or services. Outstanding service received...I will be sticking with Comfort Pro for all future inspections and service calls.
Tom Poplaski
14:20 23 Oct 18
The best service of any kind since moving to Prescott Valley. Sean was fantastic and a true professional.
Allan Steves
17:09 13 Oct 18
Excellent company to do business with! They were timely, performed high quality work, and communicated very well on our project which involved a complete new HVAC system. One of the key aspects of us choosing Comfort Pro was them getting a City of Prescott permit (no - not all contractors do this!) and addressing numerous existing installation code issues with our new installation.
Leon Moise
22:36 06 Oct 18
Rob is the man, Outstanding Services, knowledge, professionalism and just an Outstanding person. They don’t come any better. Thanks Rob!!
Veronica Quezada
21:53 10 Sep 18
My air-conditioning totally broke on a very hot day. I called comfort pro and the owner personally came out on a sat and fixed our emergency!!! I was so thankful! They have done other repairs for other properties we have and they are always professional and fair priced!!
Jarrod Winfrey
02:48 02 Sep 18
Rob and his crew did a FANTASTIC job with my home. He recommended a split system and replaced my swamp cooler with a dual stage HVAC Trane system. My power bill increased only $40.00 a month to keep my home between 64° - 66°. I’m saving much more than that on my water bill due to removing the swamp cooler.
Due to being a retrofit install, some of the vents were too small, a few additional runs were needed and several adjustments were made that were not in the estimate. Rob and his crew made all the adjustments happen to my satisfaction and still came in UNDER his bid. How many contractors do you know that do that.
All employees were clean, polite, friendly and trustworthy. I was comfortable leaving them in my home alone while I was gone. I highly recommend Comfort Pro and I will 100% use Comfort Pro for all my needs in the future.
Tony S
00:40 30 Aug 18
Earlier today Sean came by to inspect our central air unit/air filters and air handler etc up in the attic. Very knowledgeable, courteous and very thorough. Pricing was another plus for what I had updated and fixed. I will be calling Comfort Pro Heating from now on for any AC/heating related issues.
Jon Duff
17:27 25 Aug 18
Comfort Pro is a world class company, they are professional and know how to do the job right!
Joe Cartier
01:57 11 Jul 18
Sean is very knowledgeable and professional. He was thorough and easy to work with. I would definitely recommend him and Comfort Pro.
Hayley Greenwell
04:23 25 Apr 18
I have never written a review for a company before but Compfort Pro was so amazing I had to share! Every aspect of their customer service was perfect. They were on time and kept in constant communication with me through every step. They were friendly, happy and VERY knowledgeable which gave me total confidence in their work and suggested repairs. To be honest we own our own business and I thought our customer service was superior until I met Dave and Ryan. I now have to set my bar higher and strive to be as AWESOME as Dave and Ryan!! Thank you guys so much. I will never use another HVAC company again.
Ed Williams
01:31 18 Apr 18
This is by far the Best Company I have ever
Dealt with. Rob & his employees have the best
Work ethics going. Keep up the great job.
April Sanchez
20:38 22 Jan 18
Sean is awesome! He helped us alot! He took his time to figure out solutions and was very knowledgeable! He seemed very trustworthy, also. My husband specifically commented on that. I will be calling Comfort Pro for any future needs for sure.
Stan Spate
20:52 04 Jan 18
Dave came to my residence to trouble shoot a problem with my heating unit. He methodically went through the unit fixing minor problems along the way. Since my problem was intermittent and only happened when it was below freezing, he was willing to arrive at 6am after driving 45 minutes to make sure we had resolved the problem.
Great asset to the company.
Maureen Theobald
19:44 28 Nov 17
Thank you to Sean (and his buddies) for great follow-up finding a service screw for my gas valve! He was able to replace that so I wouldn't have to replace the whole valve! Now I'm ready for the winter months! Bring it on Prescott! Let it snow! Thanks Sean!!
KimMeagher
22:58 20 Nov 17
I am so thankful that I found this company! I have 4 older, gas heaters in some properties that I own and their service was beyond outstanding! I will have them do my annual check and maintenance and when I upgrade the units, they will be the company that I call. I cannot say enough good things about these guys.
Susan J Snook
03:37 09 Nov 17
We just had a Trane installed by Comfort Pro and we are so appreciative of their professional staff. Everything went as scheduled. Every step of the way was explained to me as to how it would be done. Once installed they went through the thermostat and explained how it all works and set it up for me. They were Great! Thank you ALL! Great staff! I would highly recommend this business. Susan
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Theo Soumilas
04:09 04 Nov 17
On-time, highly professional and I never felt that I was being pushed to buy something. Great Service!
F Alexandra
02:02 15 Oct 17
Sean explains condition of HVAC system very clearly and suggests things to improve on installation. Outstanding, timely, nothing additional needs to be said.
Bert Tower
03:21 14 Oct 17
Sean was extremely receptive to our needs and scheduled us promptly. Very professional and knowledgeable. Took the time to explain everything. We are a happy and satisfied new customer!
Farmers Insurance
15:15 10 Oct 17
Comfort Pro heating and cooling certainly are professionals. My experience with their technician was first class they were on time, very clean and professional appearance. He went over our entire system to make sure it was ready for the upcoming winter season. I will definitely recommend this company.
Leslie H
13:17 22 Jul 17
We were very impressed. Our technician Dave was extremely knowledgeable and professional. He fixed our air conditioner problem when other companies were unable to.
John Stryker
20:23 08 Jun 17
Sean has been to our home 4 times over the past year. Two times to re-model our return air system and two times for service of furnace and air conditioner. He is very polite, professional, informative, accurate and clean in both appearance and performance. I highly reccommend him and Comfort Pro for heating/cooling needs
Yelp Reviews
Francis D.
2017-03-10 08:32:35
I am very impressed with Comfort Pro and highly recommend them. They came to my house to install a thermostat. While at the house they completed an...
Tom S.
2017-02-19 11:48:25
Great service, extremely knowable. Rob the owner was able to diagnose and repair my Furness, in a hour. While his competitors just wanted to replace the...
Rudy H.
2016-07-07 13:07:25
I highly recommend the air conditioning and heating services provided by Comfort Pro. Rob and Sean did an excellent job. They were very professional and...
Our BBB Rating & Customer Reviews
Comfort Pro Heating and Cooling Serving Prescott AZ and the Quad-City area
"Excellence you can feel"
Heating Systems
In the winter heating systems make a home comfortable for everyone. As your heating system ages, it can lose efficiency or stop working altogether. We provide the highest level of quality in all our installations, and all jobs are performed by highly-experienced technicians you can trust.
Cooling Systems
In the summer months, issues with HVAC and cooling equipment disrupt the comfort of your home. When you call us, your cooling problems become our focus. We offer top quality cooling solutions to make your home comfortable. Schedule an appointment to repair or replace your HVAC or cooling system today.
Planned Maintenance
What would happen if you never changed the oil in your car? Like your car, your home’s cooling and heating system requires regular maintenance and service to operate safely and efficiently. Without it, serious problems can develop, causing you a great deal of damage to repair.
About US
The quality of our workmanship is paramount to us...!
"Excellence you can feel"
Our motto “Excellence you can feel” drives us to increase customer care, comfort, and satisfaction with professional conduct through friendly and honest service. Since 2001 we have been serving the Quartzsite - Salome - Bouse triangle in south-western Arizona. In early 2012 we moved our office to Prescott, expanding to serve the quad-city area around Prescott. We offer a variety of state-of-the-art, energy efficient comfort solutions for replacement or new install and provide monthly maintenance plans to keep your existing heating and cooling system performing at its best. We love servicing the heating and cooling needs of Prescott and the Quad City Area. Give us a call today to see how we can help make you and your home or workplace more comfortable... (928) 899-4250
Integrity
We believe in walking the walk and talking the talk. We want our customers to feel we have integrity on every call we go on.
Customer Care
We want our customers to know we appreciate their business.
training
Out technicians receive the highest level of training before they go out to your home.
Top Brands
We install the top brands because we believe quality is paramount for your home.