What Our Customers Are Saying
Google Reviews
Mark Hokeness
02:40 21 Sep 22
My HVAC unit had a small gas leak. The technician was very professional in checking the health of the system. He found the leak and made the repair. excellent service!
Vicki McDonald
05:36 07 Sep 22
Austin arrived to look at our malfunctioning thermostat. He was extremely helpful, admittedly I was hovering around to see and understand what he was doing and he was more than willing to explain everything to us which was very much appreciated. By the time he left my husband & I had a much better understanding of how the unit works and even downloaded the app so that we can program it to use when we are away from home. We just bought the house, the system came with the house and no instructions. It was a little overwhelming online to try and get it up and running but Austin did a great job. We will have him back or I am pretty sure anybody that works for Comfort Pro will be great.read more
Sharon Pearson
04:00 28 Jul 22
We've been using Comfort Pro for years. They are always consistently efficient, knowledgeable and caring.
drBill P
00:01 28 Jul 22
Super GREAT! Always pleasant, helpful, and they get the job done! Would recommend highly.
Roland Ray
01:44 22 Jul 22
Martin and Austin were great, very efficient and friendly. I would recommend Com Fort pro to anyone.
Annessa Annis
00:22 18 May 22
Martin and Rob were fantastic! My air conditioning went out and it's been super hot outside, they were able to get me scheduled quickly and were able to do the repair the same day they came out to give me a quote.read more
Mike Beatty
17:31 04 May 22
Always great, professional service. Martin knows his stuff and is always willing to share his knowledge. Highly recommend!
Niles Benghauser
23:05 30 Apr 22
Working with Comfort Pro was a great pleasure! They were on-time, professional, and kept me informed along the way. Very respectful of my home. I will definitely use them again.
Practigal AZ
16:13 14 Apr 22
I was blessed to have my furnace go out this winter and get 'red-tagged'. Why blessed? Because I went to the top of the list and didn't have to wait the months-long wait time to have this top-notch company install a new system. I found them originally when a neighbor of my friend was having a new "package unit" installed. I was impressed with the crew chief on that job and their trucks are an OCD person's dream. At that time, I called and the owner Rob come out because I was entertaining a new system because I loathe the floor vents of manufactured homes and my a/c unit was 16 years old. He spent well over an hour explaining the pros and cons of the various options. I had the Costco HVAC company come out as well, but Rob's solutions were thoughtful, creative, less visually intrusive and less costly.
Fast forward to January when the furnace developed a hole and ended up with a red tag. I considered all the options and took the leap and left the forced-air heat, compressor a/c world behind in favor of a duct-less mini-split system. I got one other bid during this time, and Comfort Pro's was less than theirs and that sealed it for me.
As a company, they are very communicative, highly professional, and delightful to have around. I did not have a single contact with the company that was anything less than stellar. I want to be invited to the Christmas party 😁.read more
Lance Dettmann
01:57 01 Apr 22
We LOVE Rob and his krewe at Comfort Pro! Extremely professional, knowledgeable, and most-important caring for my wife and my health needs & concerns. Awesome team! Thank you & we WILL use you again & again!read more
Pam Osterman
15:57 15 Mar 22
Rob and Martin were professional and skilled! We are so happy that we purchased our HVACs from Comfort Pro. Highest recommendation!!
Andrew Diener
18:24 04 Mar 22
I can't say enough great things about Rob and his team at Comfort Pro. They not only know their stuff, but they provide top-notch customer service and get things done in a timely manner. Thank you Rob! Comfort Pro has a new customer for life.read more
Prescott Caliber Club
20:26 23 Jan 22
Comfort Pro has been wonderful. They installed an entire HVAC and AC unit in my home and then we went on to seal the entire system which was a service I didn't even know existed. It helped the efficiency big time, well worth the money and these guys are 100% honest, hard working, trustworthy guys. I really appreciate everything Comfort Pro!read more
John Speer
19:10 21 Jan 22
HVAC repair is not cheap. Cheap HVAC repair is not a bargain. Pay the price and cry once or save yourself a buck now and just keep crying. Go with Rob and get it done right the first time.read more
Glenn Clouser
19:42 06 Jan 22
Prompt, courteous, knowledgeable and more than fair. Excellent company and technician. Highly recommend
Amy Garcia
15:05 08 Dec 21
This company is very professional and friendly. Everything they promised,they provided and on time. Very happy and would recommend to anyone. 10/10.
Leatha White
14:57 05 Nov 21
very nice and thorough. He was exceptionally nice and explained things to us so there was no confusion. The front office was extremely helpful and knowledgeable. We are absolutely using them again.read more
rosie johnson
17:44 21 Oct 21
I can't say enough about Comfort Pro! From start to finish we had nothing but top notch service. Rob and his crew are the best. They installed the A/C In my 96 year old mom's home. A few months after the installation I was up from the valley visiting her and the thermostat went haywire. It was a very hot day and I explained to Kristi that I had to get home but I didn't want to leave her there until I knew it was fixed. They had a tech drop everything and get there right away. Love them!!!read more
Kristi Spreng
20:04 19 Oct 21
I've been very satisfied with the service provided by Comfort Pro Heating & Cooling! I highly recommend this company!
Kaylee Collison
01:58 15 Jul 21
Naturally our AC went out during one of the hottest days of one of the hottest summers on record—I had used comfort pro to service my furnace a few years back and was impressed with their knowledge and quality of service. Our technician Martin came out the next day and spent a good 3 hours thoroughly inspecting and diagnosing our AC unit. He was very knowledgeable, polite and professional. Unfortunately we did have to order a pricey part to fix—comfort pro isn’t the cheapest but they provide great value in my opinion. Happy to pay a bit more for superior service—I will continue to use them for all of our HVAC needs!read more
Jessica Raile
20:54 22 Jun 21
I called Comfort Pro Heating & Cooling because our mini-split was frozen. I left a message and my call was returned within 1 hour and though they were booked too far out, the Customer Service Representative had found an HVAC company that was accepting new customers and had appointments available. This was above and beyond, not only to call me back but to do research for me. I can't wait to use this company in the future. If this is how they treat their non-customers, I can only imagine the service they provide to existing customers!read more
Bud Semon
02:46 18 Mar 21
Rob and his crew replaced my 2 zone heat pump. I had a bunch of questions and unique requirements, so Rob visited the house several times before I signed on. Jason did a complete thermal analysis of the house to ensure the design was correct. Martin and his team of installers went to extremes to keep the house clean and get the equipment installed with minimum inconvenience to us. They were very friendly, efficient and answered many more questions along the way. After the installation was complete, Rob and Martin came back to tune the airflow, adjust the registers and ensure the 3 stages were operating properly for the conditions at my home. I couldn't have asked for a more competent, professional job.read more
Andy Holloway
03:40 13 Feb 21
They did an absolutely wonderful job. Rare to find a company and owner who takes such pride in the work done that they never rush, educate and explain things clearly, and follows up and makes sure it's done the right way. Best HVAC company I've ever worked with.read more
Steve Rubalcava
06:02 22 Jan 21
Comfort Pro staff is well trained and passes a phenomenal work ethic. The are always on time and are incredibly patient explaining what they are going to do, what they've done, & how to operate the systems they installed. The equipment and workmanship are well worth the money spent. Highly recommended.read more
Joe Contrera
21:07 25 Nov 20
So I decided to upgrade my thermostat to a wireless unit. I read all the instructions and watched a few videos. Well that turned out to not work so as a every guy hates to do...I called and asked for help. Rob was up on a roof installing a unit but answered my call anyway and walked me thru the process. I cannot express my gratitude enough!!. And by the way this was not a 2 minute conversation! I can't imagine any other HVAC contractor or any contractor period taking the time to help someone. I highly recommend Rob and his crew I can't imagine using anyone else in the future!!!! Thanks Rob!!! Oh and yes ... I have heat!read more
Doc Wandrin
16:19 30 Oct 20
Martin and Benjamin were courteous, professional, and highly competent. Their work was excellent, and it was pleasant having them work in our home. They showed that they care about the quality of their work and the satisfaction of their customers. Comfort Pro is the best, largely due to the quality of their employees.read more
peskypinto
21:05 25 Sep 20
Everyone at Comfort Pro Heating & Cooling was very professional, efficient, friendly, thorough & comfortable to work with. All the guys were excellent representatives of the company, highly recommend them to anyone with heating and/or cooling needs.read more
Erica Muse
05:38 23 Sep 20
Comfort Pro is our service provider for life! When our A/C went out in July 3 years ago, we were miserable and needed a whole new system installed immediately. Comfort Pro scheduled our install right away, and provided prompt, professional service. Recently, our compressor stopped kicking on, and the house heated up quickly. We called Comfort Pro, and Martin was able to come out at 10 AM the same day (called the night before). He was prompt, professional, knowledgeable, and pleasant to work with.
Thank you Comfort Pro and Martin!read more
Rich V.
23:39 31 Aug 20
Wonderful Company To Do Business With! Fast, Efficient & Friendly Service! They Resolved A Performance Issue That My HVAC Was Having Due To Poor Installation Of Initial Contractor. My Unit Has Never Been So Quiet And Performed This Well Until Now. Thanks Again Guys For Helping Me Out!read more
Rachael German
14:04 21 Aug 20
Rob was on time to the appointment , very professional and knowledgeable. We thought our issue was going to be a costly repair, but he was able to fix the problem within an hour and it was not expensive, what a relief. I work from home and was working in a house with no AC in my office for two days, so it was wonderful to have AC again! His videos he took of the issues was also awesome since my husband wasn’t there for the appointment, he was able to see everything he had looked at in detail. Would highly recommend!read more
Houston Vaca
00:10 08 Jul 20
I was recommended to use Comfort Pro over 2 years ago and I don't regret it. Rob and his crew are Amazing! They've been nothing but professional and helpful through everything. We needed to have our A/C unit replaced earlier this year. They were able to get us scheduled quickly, they let us know exactly what to expect and stayed until every last bit was perfect. We appreciate their help and communication through every encounter we've had with them. A+++ Business!read more
DM Riley
20:08 05 Jul 20
I waited to do a review until I had experienced a heating and cooling season. We had originally contacted them for an AC issue, the system was old. They came and checked it out and did a few things and got it working with a recommendation to replace the system as it was past the expected life cycle of the set up. We had planned on taking some time to assess our needs and budget and it died again in a couple of days. Rob came right over with a couple of loaner floor units to get us by if he couldn't fix it right away. They weren't needed. He quickly found an electrical problem and fixed it at no charge. His professional staff came out a couple of weeks later, installed a new system that works GREAT and as an added bonus, they moved the unit in the crawl space from the original location. We went from having the TV at full volume when it was running to not even being able hear with the house quiet. The entire crew was A+ level professional and did an amazing job. Thanks for the great service!read more
Menzies David Macfarlane
14:56 15 May 20
They came to repair my air conditioning and put in new parts. When they got done they noticed the unit was not performing as it should. They told me it would not last long and that I needed a new one. They took back the parts and didn't charge me anything for the work. I am saving for the new one and will defiantly go back to Comfort Pro's.read more
Mike Malter
20:42 07 May 20
Rob came right away and got us squared away. We had some drywall work done in the house and that clogged our filters. He got us squared away ASAP. Nice to have an AC during a heat wave.read more
Cindy M
04:34 19 Feb 20
We had a great experience with Comfort Pro Heating & Cooling. We used them to install a new furnace, air conditioning unit and duct work in a new addition. Rob was professional, helpful, courteous and knowledgeable. He has an excellent team - Colton and another young man (whose name I can't remember) worked very hard and did a fantastic job. We are very happy with their workmanship and highly recommend them.read more
Matthew Perry
04:24 11 Feb 20
Rob diagnosed a hard to discover issue on an older system and repaired it quickly. The tenants were happy it was resolved well. I’m grateful for his help repairing the unit and extending it’s lifespan.read more
James Johnson
21:02 06 Feb 20
Rob and his team are excellent; they took the time to lay out our HVAC system efficiently. Rob went above and beyond to make our house comfortable. Outstanding customer service!
Preskitt YC
16:37 05 Dec 19
Absolutely delighted with Rob and his team across mutliple projects. Great service with good pricing on high quality equipment while communicating well throughout the entire process. Highly recommend!read more
Tricia Michelson Desert Reflections Realty
20:01 14 Sep 19
Extremely delighted with the quality of work and attention to detail that Rob and his team had during my complete heating and cooling replacement. I am a better educated homeowner as a result and the final product is awesome! Looking forward to knowing these guys for a long time.read more
YCHipHop1
03:19 06 Sep 19
We’ve worked with this company a couple times, and they’ve been great every time. We were exceptionally happy with our service tech, Sean. He was wonderful! He showed up early (which was great for us), he was very professional and kind, and he did awesome work. Highly recommend!read more
George Moshen
17:25 31 Aug 19
This is the ultimate quality and service company. The owner, Rob, is a hands on gem. Recently, our newly installed Trane unit was not cooling the house on the hottest day of the summer. Rob himself came, on the run, and took apart the outside compressor, found a leak in the line and brazed it beautifully while also personally cleaning out the whole unit. He has every tool and diagnostic item in his meticulously neat van and he's a pro at every aspect of his business. Also, he's a great guy! Super company!!!read more
Zeldin Adventures
03:52 26 Aug 19
I had Rob from Comfort Pro at my house to figure out why the newly installed packaged unit (installed by another company) was not cooling two of the rooms. He spent a good amount of time in my attic looking at everything. Came down photos and lots of ideas to fix it. He also pointed out a couple of code violations with the installed system. Comfort Pro will now be the only company we use. Thanks, Rob!!read more
Laraine Herring
03:00 01 Aug 19
Rob and his team are excellent. Their communication is out of this world--very responsible, responsive, and professional. They are an ethical company and they go above and beyond for their customers. I feel very fortunate to have worked with them. I love the mini-splits they installed for me, and I would not hesitate to use them again or recommend them to anyone.read more
Tanya Denny
17:56 26 Jun 19
Great customer service, very professional and polite! We have had Sean out for service calls, he is excellent. Martin and Colton came out to install new coils on our unit, these young men are very polite and professional. Rob the owner came out as well and the three of them worked late into the evening to fine a leak and did not leave until it was working properly. This company is top notch and very honest! They also took care of my daughters air conditioning problem right away, they got to her in a timely manner. I highly recommend them to everyone!read more
Jeanie
14:14 08 Jun 19
Our technician Sean was so knowledgeable and professional and competent. Larry at the office was so informative and helpful. Most professional company we have experienced in a long time, possibly ever.read more
Peter Tyson
04:17 11 May 19
We retained Comfort Pros to replace a 29-year-old furnace and add air conditioning to our cabin in Highland Pines. We selected Comfort after discussing our situation with Rob, the owner, despite their bid not being the lowest. We were impressed first with Rob and his thoroughness, then with his son, Martin, and his colleague, Colten, who performed the installation. They worked very hard and long and overcame some equipment distributor issues to get the job done in fine fashion. We were so impressed that we decided to have Comfort also replace an aged water heater in the home. We highly recommend their services.read more
Mary Lou Wills
23:20 13 Apr 19
When our furnace stopped suddenly, Comfort Pro came out quickly. They are pleasant and friendly to work with and got the job done.
Warren Assmann
05:23 05 Apr 19
Very timely and extremely knowledgeable !! Would highly recommend their services.
Toy Andrews
17:40 21 Mar 19
They slowed down and walked me through each step to fix my system. Their detail and integrity to fix the system was marvelous.
Marjory Rau
13:19 19 Mar 19
The technicians at Comfort Pro are excellent! Very friendly yet professional, recommended quality products at a good price, and completed work in a timely manner. We felt that they were concerned with our safety as well as comfort and their communication was excellent. We will use their services when needed in the future, and cannot recommend this family-owned company highly enough. Thank you, Comfort Pro!read more
Phil McCullough
15:57 14 Jan 19
Rob's workers are always very professional & give great service.
david payne
13:32 10 Jan 19
Excellent communication during and a follow up call after completion to check on satisfaction...
Kathryn Crew
22:10 19 Nov 18
I am now a customer for life. Rob could write the text on heating and cooling ... and he smiles easily. Now my home is warm - as is my gratitude.
Randy Waterman
04:48 26 Oct 18
Sean was extremely professional, personable, and knowledgeable during today's service call. Before leaving, He gave thorough status reports on each of my two furnaces and did not apply any pressure to up-sell additional products or services. Outstanding service received...I will be sticking with Comfort Pro for all future inspections and service calls.read more
Tom Poplaski
14:20 23 Oct 18
The best service of any kind since moving to Prescott Valley. Sean was fantastic and a true professional.
Allan Steves
17:09 13 Oct 18
Excellent company to do business with! They were timely, performed high quality work, and communicated very well on our project which involved a complete new HVAC system. One of the key aspects of us choosing Comfort Pro was them getting a City of Prescott permit (no - not all contractors do this!) and addressing numerous existing installation code issues with our new installation.read more
Leon Moise
22:36 06 Oct 18
Rob is the man, Outstanding Services, knowledge, professionalism and just an Outstanding person. They don’t come any better. Thanks Rob!!
Veronica Quezada
21:53 10 Sep 18
My air-conditioning totally broke on a very hot day. I called comfort pro and the owner personally came out on a sat and fixed our emergency!!! I was so thankful! They have done other repairs for other properties we have and they are always professional and fair priced!!read more
Jarrod Winfrey
02:48 02 Sep 18
Rob and his crew did a FANTASTIC job with my home. He recommended a split system and replaced my swamp cooler with a dual stage HVAC Trane system. My power bill increased only $40.00 a month to keep my home between 64° - 66°. I’m saving much more than that on my water bill due to removing the swamp cooler.
Due to being a retrofit install, some of the vents were too small, a few additional runs were needed and several adjustments were made that were not in the estimate. Rob and his crew made all the adjustments happen to my satisfaction and still came in UNDER his bid. How many contractors do you know that do that.
All employees were clean, polite, friendly and trustworthy. I was comfortable leaving them in my home alone while I was gone. I highly recommend Comfort Pro and I will 100% use Comfort Pro for all my needs in the future.read more
Tony S
00:40 30 Aug 18
Earlier today Sean came by to inspect our central air unit/air filters and air handler etc up in the attic. Very knowledgeable, courteous and very thorough. Pricing was another plus for what I had updated and fixed. I will be calling Comfort Pro Heating from now on for any AC/heating related issues.read more
Jon Duff
17:27 25 Aug 18
Comfort Pro is a world class company, they are professional and know how to do the job right!
Joe Cartier
01:57 11 Jul 18
Sean is very knowledgeable and professional. He was thorough and easy to work with. I would definitely recommend him and Comfort Pro.
Hayley Greenwell
04:23 25 Apr 18
I have never written a review for a company before but Compfort Pro was so amazing I had to share! Every aspect of their customer service was perfect. They were on time and kept in constant communication with me through every step. They were friendly, happy and VERY knowledgeable which gave me total confidence in their work and suggested repairs. To be honest we own our own business and I thought our customer service was superior until I met Dave and Ryan. I now have to set my bar higher and strive to be as AWESOME as Dave and Ryan!! Thank you guys so much. I will never use another HVAC company again.read more
Ed Williams
01:31 18 Apr 18
This is by far the Best Company I have ever
Dealt with. Rob & his employees have the best
Work ethics going. Keep up the great job.
April Sanchez
20:38 22 Jan 18
Sean is awesome! He helped us alot! He took his time to figure out solutions and was very knowledgeable! He seemed very trustworthy, also. My husband specifically commented on that. I will be calling Comfort Pro for any future needs for sure.read more
Stan Spate
20:52 04 Jan 18
Dave came to my residence to trouble shoot a problem with my heating unit. He methodically went through the unit fixing minor problems along the way. Since my problem was intermittent and only happened when it was below freezing, he was willing to arrive at 6am after driving 45 minutes to make sure we had resolved the problem.
Great asset to the company.read more
Maureen Theobald
19:44 28 Nov 17
Thank you to Sean (and his buddies) for great follow-up finding a service screw for my gas valve! He was able to replace that so I wouldn't have to replace the whole valve! Now I'm ready for the winter months! Bring it on Prescott! Let it snow! Thanks Sean!!read more
KimMeagher
22:58 20 Nov 17
I am so thankful that I found this company! I have 4 older, gas heaters in some properties that I own and their service was beyond outstanding! I will have them do my annual check and maintenance and when I upgrade the units, they will be the company that I call. I cannot say enough good things about these guys.read more
Susan J Snook
03:37 09 Nov 17
We just had a Trane installed by Comfort Pro and we are so appreciative of their professional staff. Everything went as scheduled. Every step of the way was explained to me as to how it would be done. Once installed they went through the thermostat and explained how it all works and set it up for me. They were Great! Thank you ALL! Great staff! I would highly recommend this business. Susan
.read more
Theo Soumilas
04:09 04 Nov 17
On-time, highly professional and I never felt that I was being pushed to buy something. Great Service!
F Alexandra
02:02 15 Oct 17
Sean explains condition of HVAC system very clearly and suggests things to improve on installation. Outstanding, timely, nothing additional needs to be said.
Bert Tower
03:21 14 Oct 17
Sean was extremely receptive to our needs and scheduled us promptly. Very professional and knowledgeable. Took the time to explain everything. We are a happy and satisfied new customer!read more
Farmers Insurance
15:15 10 Oct 17
Comfort Pro heating and cooling certainly are professionals. My experience with their technician was first class they were on time, very clean and professional appearance. He went over our entire system to make sure it was ready for the upcoming winter season. I will definitely recommend this company.read more
Leslie H
13:17 22 Jul 17
We were very impressed. Our technician Dave was extremely knowledgeable and professional. He fixed our air conditioner problem when other companies were unable to.
John Stryker
20:23 08 Jun 17
Sean has been to our home 4 times over the past year. Two times to re-model our return air system and two times for service of furnace and air conditioner. He is very polite, professional, informative, accurate and clean in both appearance and performance. I highly reccommend him and Comfort Pro for heating/cooling needsread more
Yelp Reviews
Francis D.
2017-03-10 08:32:35
I am very impressed with Comfort Pro and highly recommend them. They came to my house to install a thermostat. While at the house they completed an...
Tom S.
2017-02-19 11:48:25
Great service, extremely knowable. Rob the owner was able to diagnose and repair my Furness, in a hour. While his competitors just wanted to replace the...
Rudy H.
2016-07-07 13:07:25
I highly recommend the air conditioning and heating services provided by Comfort Pro. Rob and Sean did an excellent job. They were very professional and...
Our BBB Rating & Customer Reviews
Comfort Pro Heating and Cooling Serving Prescott AZ and the Quad-City area
"Excellence you can feel"
Heating Systems
In the winter heating systems make a home comfortable for everyone. As your heating system ages, it can lose efficiency or stop working altogether. We provide the highest level of quality in all our installations, and all jobs are performed by highly-experienced technicians you can trust.
Cooling Systems
In the summer months, issues with HVAC and cooling equipment disrupt the comfort of your home. When you call us, your cooling problems become our focus. We offer top quality cooling solutions to make your home comfortable. Schedule an appointment to repair or replace your HVAC or cooling system today.
Planned Maintenance
What would happen if you never changed the oil in your car? Like your car, your home’s cooling and heating system requires regular maintenance and service to operate safely and efficiently. Without it, serious problems can develop, causing you a great deal of damage to repair.
About US
The quality of our workmanship is paramount to us...!
"Excellence you can feel"
Our motto “Excellence you can feel” drives us to increase customer care, comfort, and satisfaction with professional conduct through friendly and honest service. Since 2001 we have been serving the Quartzsite - Salome - Bouse triangle in south-western Arizona. In early 2012 we moved our office to Prescott, expanding to serve the quad-city area around Prescott. We offer a variety of state-of-the-art, energy efficient comfort solutions for replacement or new install and provide monthly maintenance plans to keep your existing heating and cooling system performing at its best. We love servicing the heating and cooling needs of Prescott and the Quad City Area. Give us a call today to see how we can help make you and your home or workplace more comfortable... (928) 899-4250
Integrity
We believe in walking the walk and talking the talk. We want our customers to feel we have integrity on every call we go on.
Customer Care
We want our customers to know we appreciate their business.
training
Out technicians receive the highest level of training before they go out to your home.
Top Brands
We install the top brands because we believe quality is paramount for your home.